Cisco CCNP 300-085 CAPPS

Cisco CCNP Collabration Program

Description

Cisco Certified Network Professional certification validates advance knowledge and skills required to integrate into underlying network architectures. Furthermore, this certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network.

With a CCNP Collabration certification, a network professional can create a collaborative solution that is transparent, scalable, and manageable. The CCNP Collabration focuses on Cisco Unified Communications Manager (formerly Unified CallManager), quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. Additionally, the integration and troubleshooting of Cisco Unified Communications applications are now covered in the CCNP Collabration, specifically the Cisco Unity Connection and Cisco Unified Presence applications.

On October 19, 2010, Cisco announced the evolution of the CCVP certification, renaming it CCNP Collabration. The new CCNP Collabration certification reflects alignment to Cisco’s Unified Communications and Collaboration v8.0 solutions portfolio and aligns it with the latest courses and exams.

Course Syllabus

  • TMS (15%)

    Describe the Operation of TMS management and functions (conference control center, reporting, etc.)

    Use TMS to setup and establish calls

  • Provisioning (TMS) (14%)

    Understand system components for provisioning

    Configure the VCS and TMS to enable provisioning

  • Cisco Jabber (18%)

    Configure Cisco Jabber on UCM/Presence

    Configure UDS for Cisco Jabber

    Configure VCS Control and TMS for Cisco Jabber Video for TelePresence and other Cisco Jabber clients for collaboration edge deployments

    Explain how Presence works and its role with VCS or Expressway

    Configure BFCP (desktop sharing)

  • Configure Cisco Unity Connection (25%)

    Integrate Cisco Unity Connection and Cisco Unified Communications Manager

    Configure Cisco Unity Connection system settings

    Describe call management options

    Configure call routing options

    Configure Cisco Unity Connection partitions and search spaces

    Configure account policies, subscriber classes of service, and subscriber templates

    Import user accounts into Cisco Unity Connection

    Configure Cisco Unity Connection video features

    Troubleshoot Cisco Unity Connection

  • Configure Cisco Unity Express Using the GUI (10%)

    Integrate Cisco Unity Express and Cisco Unified Communications Manager Express

    Configure Cisco Unity Express system settings

    Configure call routing options

    Configure auto attendant

    Configure account policies, subscriber classes of service, and subscriber templates

    Import user accounts into Cisco Unity Express from Cisco Unified

    Communications Manager Express

    Troubleshoot Cisco Unity Express

  • Implement IM and Presence Solution (18%)

    Describe the function and operation of Cisco Unified IM and Presence

    Describe Cisco Unified IM and Presence solution components

    Describe the Cisco Unified IM and Presence solution communication flows

    Configure Cisco Unified Communications Manager for integration with Cisco Unified IM and Presence

    Troubleshoot Cisco Unified IM and Presence